Click on one of the files below (NEX-3V4_Update1104a.dmg or NEX-5V4_Update1104a.dmg) to begin download.
Please save the downloaded file onto the Desktop of your computer (recommended).

NEX-3V4_Update1104a.dmg [File size : 61.2 MB (64,186,036 bytes)]

NEX-5V4_Update1104a.dmg [File size : 61.0 MB (64,034,488 bytes)]

• Double-click the downloaded file ([NEX-5V4_Update1104a.dmg] for NEX-5 and [NEX-3V4_Update1104a.dmg] for NEX-3) .
  Do not connect the camera yet at this point.
• Double-click the [NEX-3V4_Update1104a] (or [NEX-5V4_Update1104a]) icon which appears on the Desktop.
• Double-click the [FirmwareUpdater] icon.
• To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account. (Figure 2-1)
  
• Firmware Updater starts up. (Figure 2-2)
  

According to the instruction on Firmware Updater, select [Menu] - [Setup] - [USB Connection] on the camera, and check if [Mass Storage] is selected (Figure 3).
If the mode other than [Mass Storage] is selected, please select [Mass Storage].

• Connect the camera to the computer with the supplied USB cable.
  

  		When the camera is connected to the computer, the LCD screen of the camera turns off. Please proceed to the next step.

• Click [Next] on Firmware Updater. Figure 4 appears on Firmware Updater, and Figure 5 appears on the LCD screen of the camera.
  
  

  		From now on, never turn off the camera until the firmware upgrade is completed.

  
  
  

• After confirming the screens on Figures 4 and 5, click [Next]. The current version and the version after the upgrade appear on the lower left part of the screen. (Figure 6)
• After confirming [Current version] is [Ver.1] [Ver.2] or [Ver.3], click [Next].
  

• The screen below appears.
  
• Press the center of the control wheel to execute.
  
  

  		The screen turns off when the soft key is pressed. Please proceed to the next step.

  
  
  

• After resetting, reconnection of the camera is verified, and the screen on Figure 10 appears.
• Click [Run] to start the upgrade.
  The progress bar appears while upgrading (approximately 5 minutes).
  
  
  

  		Never turn off the camera nor disconnect the USB cable while upgrading.

When the upgrade is completed, the screen on Figure 11 appears.Click [Finish] and disconnect the USB cable.

		Turn off the camera, remove the battery pack or the AC adaptor, and then turn on the camera again.

Follow the instruction below to confirm the firmware version is Ver.04.

Select [Menu] - [Setup] - [Version] on the camera.
The firmware version is displayed (Figure 12).