Sony Overseas Models Support & Information

Notice to owners of Interchangeable Lens Digital Camera
“α77” [SLT-A77] for firmware update

Nov. 29, 2011

Sony Corporation
Sony Marketing (Japan) Inc
Sony Customer Service (Japan) Inc.

Thank you for your continued interest in Sony products.

Sony is offering a firmware update for Interchangeable Lens Digital Camera “α77” [SLT-A77].

[Applicable model name of the product]

Interchangeable Lens Digital Camera “α77” [SLT-A77(JE)]

[Applicable firmware version of the units]

The applicable products are with the firmware version “Ver1.03” or earlier.
(Please visit the download page to check the firmware version installed on your product.)

[Contents of update]

  • Expanded the number of automatic compensation compliant lenses.
    Vario-Sonnar T* DT 16-80mm F3.5-4.5 ZA (SAL1680Z)
    DT 16-105mm F3.5-5.6 (SAL16105)
  • Functional improvement.
    - Improvement of responses
    - Improvement of picture quality
    - Improvement of usability

Click here for downloading the software.

[Contact in Japan] (Assistance available in Japanese language only)

Sony DI Call Center:
0120-500-115
(accessible from cellular/PHS phones)

  • A toll-free number is not available for cellular or PHS mobile phones.
    0466-31-2511

After you dial the number, please dial "402" + "#". This will directly connect you to the person in charge.

Opening hours:  Monday through Friday - 09:00 to 18:00
Saturday, Sunday and Holidays - 9:00 to 17:00

[Contact outside Japan]

Please contact a nearest Sony service center written on the backside of warranty card.

https://www.sony.jp/products/overseas/contents/info.html#info02

- Personal information, such as your name and/or mailing address, provided to the contact above shall be kept and used by Sony Corporation, Sony Customer Service (Japan) Inc. and Sony Marketing (Japan) Inc. (here in after, “Sony”) for providing services mentioned here in or related there to. Such companies as set forth above may disclose your personal information to the subcontractors for such services under the conditions that such subcontractors shall keep, use and erase the information in the same way as “Sony” does.

- Corporation in charge of handling the personal information received for this matter is Sony Corporation.

- If you want to refer, change, erase or terminate the use of your personal information, contact the above customer support center. (In case of erasure or termination, customers may not be provided with appropriate support)

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