Thank you for your continued interest in Sony products.
This page provides instructions on how to update the firmware for the World model of Sony Digital Photo Frame ‘S-Frame’ DPF-VR100(JE).
Please perform the series of steps shown below to update the firmware. Please be sure to read the explanation thoroughly before installing the firmware update.
[Applicable model name]
Sony world model Digital Photo Frame [DPF-VR100(JE)]
[Applicable firmware version]
Version: lower than 1.11
* How to check the firmware version
- Press the ≪ MENU ≫ button on the digital photo frame.
- Use the ≪ ←/→ ≫ buttons to select the ≪ Settings ≫ tab.
- Use the ≪ ↓/↑ ≫ buttons to select ≪ System Information ≫ and press ≪ (ENTER) ≫.
- The firmware version is displayed on the screen.
After checking the firmware version, press the ≪ MENU ≫ button to return to the original screen.
[Correction details]
The following symptoms which may arise when an image in a specific file format is displayed by a specific operation will be improved.
- An image photographed in the portrait orientation may not be displayed in the correct orientation.
- An image may not be rotated correctly when rotation operations are performed.
[Contact Information]
If you are unable to perform the update correctly or do not understand how to perform the update, please call the following phone number.
[Contact in Japan] (Available language in Japanese)
Toll-free number: 0120-622-440
Opening hours: | Monday through Friday - 09:00 to 18:00 Saturday, Sunday and National Holidays - 09:00 to 17:00 *Excluding year-end/new year holidays |
[Contact outside Japan]
Please contact a nearest Sony service station stated on the backside of warranty card.
https://www.sony.jp/products/overseas/contents/info.html#info02
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