Thank you for your continued interest in Sony products.
We have learned that certain overseas models of the Sony Digital Still Camera DSC-RX100M3 (E32) were shipped without the Tourist Caution Label on the packaging box. Thus, we will attach the label free of charge, upon receiving the affected products at our service centers. Should you own an affected product, please contact your nearest Sony service center as per the below.
We apologize for any inconvenience this may have caused and your kind understanding and cooperation would be much appreciated.
Certain products have been shipped without the following “Tourist Caution Label.”
The “Tourist Caution Label” must be attached to the packaging box as shown in the photo.
* This product is designed as an overseas model for use outside Japan. However, certain units have been shipped without the label stating this condition. Any DSC-RX100M3 (E32) without this label can be used outside Japan. Please do not use this product in Japan.
[Affected model and Serial numbers]
Overseas model of Sony Digital Still Camera DSC-RX100M3(E32)
*Affected Serial numbers
4710379, 4719388, 4710389, 4710391
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