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Change notice of the Sony call center office hours
On October 1st, 2009, office hours of the call center will be changed, regarding the gNoticeh announced on August 11th, 2009 as below. Nothing will change other than office hours.

Notice on SonicStage™
"Search for Cover Art / More Info" search service close

August 11th, 2009
Updated September,2009
Sony Corporation
Sony Marketing (Japan) Inc
Sony Customer Service (Japan) Inc

Thank you for choosing Sony products.

As previously informed on August 6th 2009, we would like to officially inform that the search service gsearch for cover art/more infoh in Sony music management software gSonicStageh had been closed as of August 11th 2009.
Due to the closure of this search service, you will not able to obtain music album cover arts and related information via internet, when you insert the music CD into CD drive of PC.
However please kindly be noted that the other function of gSonicStageh will not be affected by this service closure.

Although this service was closed, you will still be able to register the image files as music album cover art with your SonicStage manually.
We apologize for any inconvenience caused by this matter.
Your understanding and cooperation would be highly appreciated.

[Targeted versions of "SonicStage"]

gSonicStage CPh version 4.0/4.1/4.2/4.3/4.4
gSonicStageh version 3.3/3.4

[Contact Information]

Should you have any questions related to this issue, please contact the following Customer support center

[Contact in Japan](Japanese only)

0120-333-020 (cellular/PHS IP phones: 0466-31-2511)
* Push g3-0-1-#h during guidance, and a line will be connected directly to a person in charge.

Opening hoursF Until September 30th, 2009F Monday-Friday 9:00-20:00
Saturday, Sunday & holidays: 9:00-17:00
From October 1st, 2009F Monday-Friday 9:00-18:00
Saturday, Sunday & holidays: 9:00-17:00
(In the year-end and new year, the office hours are same as gSaturday, Sunday & holidaysh as above.
However please kindly be noted that the other function of gSonicStageh will not be affected by this service closure.)

[Contact outside Japan]

Please contact a nearest Sony service center stated on the backside of the warranty card.

https://www.sony.jp/products/overseas/contents/info.html#info02

[Privacy Policy]

Personal information, such as your name, mailing address and/or telephone number, provided to the contact above shall be kept and used by Sony Corporation, Sony Marketing (Japan) Inc. and Sony Customer Service Corporation collectively and partially (hereinafter referred to as gSonyh) only for responding to your inquiries related to this announcement, the free repair service mentioned in this announcement and other related services. In certain cases, your personal information may be given to third-party companies to whom Sony has consigned certain elements of such service. In this event, Sony will ensure that such third-party companies abide by the same strict guidelines with regard to the use, storage and disposal of your personal information.

* Corporation in charge of handling the personal information received in connection with this announcement is Sony Corporation.

* With regard to Sonyfs policy of handling the personal information, please refer to gSony Group Privacy Policyh

* Please contact to the above Sony call center if you wish to inquire, modify, erase or suspend to use your personal information provided in connection with this announcement. (Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.

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