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FAQ

NWZ-S738F(JE)
1 Battery
2 Built-in flash memory
3 Connection
4 Connection/Recognition
5 Function
6 Function about SensMe Channels
7 Trouble Shooting
8 Trouble Shooting about Podcasts
NWZ-S738F(JE)



1 Battery
Q1. Can I replace the built-in battery by myself?
Q2. How long is the built-in battery life?
Q3. What is an indication of replacing the built-in battery?
Q4. How long does it take to charge the built-in battery?
Q5. How much battery duration does it have?
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2 Built-in flash memory
Q1. Is it possible to add more memory to the built-in flash memory?
Q2. Can the built-in flash memory be formatted with the player?
Q3. How many recordable songs does it have? How much music recording time does it have?
How much video recording time does it have?
How many recordable photos does it have?
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3 Connection
Q1. Can the unit be used with a USB extension cable?
Q2. Can the unit be connected to a computer via USB HUB?
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4 Connection/Recognition
Q1. Is it possible to connect the unit to a computer with a USB cable other than the supplied cable?
Q2. What are the system requirements of the computer?
Q3. Do the players apply to 64 bits version of Windows Vista?
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5 Function
Q1. Does the unit have recording function via analog cable?
Q2. What is the supported photo file format with the player?
Q3. Can I enter the title with the player?
Q4. Can I edit the video/picture title with the player?
Q5. How can I turn on/off the power?
Q6. How can I transfer songs to the player from my computer?
Q7. What are the supported audio file formats with the player?
Q8. What are the supported video file formats with the player?
Q9. Can the audio files be deleted with the player?
Q10. Can the video files be deleted with the player?
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6 Function about SensMe Channels
Q1. Can the result analyzed by SensMe Channels be edited?
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7 Trouble Shooting
Q1. In the Video List display, the player does not display the thumbnail.
Q2. I can transfer neither AAC nor video files to the player.
Q3. It takes long time to transfer files.
Q4. After transferring a playlist by the applicable software, I disconnect the player from my computer. However, "Connecting USB (MTP)" message does not disappear.
Q5. I transferred release year assigned songs to the player. However, the songs are categorized in release year "Unknown" group.
Q6. I connect the player to my computer, but "(MTP)" is not displayed. Therefore, I cannot transfer the copyright protected WMA files.
Q7. Songs are played back within a limited range, such as within one album.
Q8. The player displays "Connecting USB (MTP)", but Windows Explorer does not recognize the player.
Q09. I can neither transfer nor delete playlists by Windows Media Player 10.
Q10. I did not transfer any files, but the actual memory capacity is less than the capacity in the specifications.
Q11. The volume is not loud enough.
Q12. The Noise Canceling function does not work properly.
(NWZ-S738F Only)
Q13. After executing "Safety remove USB device" with my computer, the player still displays "Connecting."
Q14. Each time the video starts from the beginning of the file.
Q15. How can I charge the built-in battery?
Q16. Video titles on Media Manager for WALKMAN differ from titles on video library of the player.
Q17. If the display orientation is changed to hoirzontal, the display direction of some photos is not changed.
Q18. "Square" appears in the title.
Q19. "Connecting" does not appear when connected to the computer with the supplied USB cable.
Q20. A playlist transferred from the supported software (Windows Media Player 11) is not displayed on the unit's playlist view.
Q21. The player does not operate normally.
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8 Trouble Shooting about Podcasts
Q1. When playing Podcasts, music files cannot be played forward and back if pressing the /button.
Q2. Can Podcast episodes (music or video files) in the [PODCASTS] folder be played continuously?
Q3. MP3 files transferred from softwares supporting 12 TONE ANALYSIS are recognized as songs of "Not analyzed".
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