Sony Overseas Models Support & Information

Notice to owners of Interchangeable Lens Digital Camera
“NEX-5N” for firmware update

Mar. 1, 2012

Sony Corporation
Sony Marketing (Japan) Inc.
Sony Customer Service (Japan) Inc.

Thank you for your continued interest in Sony products.

Sony is offering a firmware update for Interchangeable Lens Digital Camera “NEX-5N”.

[Applicable model name of the product]

Interchangeable Lens Digital Camera “NEX-5N”

[Applicable firmware version of the units]

  • The applicable products are with the firmware version “Ver.1.00”.

(Please visit the download page to check the firmware version installed on your product.)

[Contents of update]

  • Enhancement of AF response
    - When subject distance changes enormously.
  • Improved stability in certain camera operations
    - When setting [Lens Compensation: Distortion] "Auto" and [Picture Effect] "Miniature" at the same time.
    - When setting [Exposure Compensation], [Intelligent AF] operation improves.

Click here for downloading the software.

[Contact Information]

[Contact in Japan] (Assistance available in Japanese language only)

Customer Information Center Japan:
0120-333-020
(accessible from cellular/PHS phones)

  • A toll-free number is not available for cellular or PHS mobile phones.
    0466-31-2511

After you dial the number, please dial “402” + “#”. This will directly connect you to the person in charge.

Opening hours:  Monday through Friday - 09:00 to 18:00
Saturday, Sunday and Holidays - 09:00 to 17:00

[Contact outside Japan]

Please contact a nearest Sony service center written on the backside of warranty card.

https://www.sony.jp/products/overseas/contents/info.html#info02

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