Sony Overseas Models Support & Information

Firmware Update for Personal Audio System, "h.ear go (SRS-HG1)"

Mar.23, 2017

Sony Corporation
Sony Video & Sound Products Inc.
Sony Marketing (Japan) Inc.

Thank you for your continued interest in Sony products.

This page provides instructions on how to update the firmware for Personal Audio system "SRS-HG1".

[Applicable model]

Personal Audio System SRS-HG1

[Applicable firmware]

Version: 3.02 or lower

*For the operation to check the installed firmware version of the Personal Audio System, click here.
If the version is displayed as "4.01", you do not need to update the firmware.

[Added Functions]

1. Added Speaker Add function.
2. Added Voice guidance for Bluetooth pairing mode and battery remaining.
3. Supporting Spotify Playback on Chromecast built-in.

[Update the firmware]

Please refer to the Firmware update instructions. Click here.

[Check the version of the updated firmware]

Please refer to the Version check instructions. Click here.


Please contact your local Sony office, if you encounter any problem while performing the firmware update.

[Privacy Policy]
Personal information, such as your name, mailing address and/or telephone number, provided to the contact above shall be kept and used by Sony Corporation, Sony Marketing (Japan) Inc. and Sony Customer Service (Japan) Inc. collectively and partially (hereinafter referred to as "Sony") only for responding to your inquiries related to this announcement, the free repair service mentioned in this announcement and other related services. In certain cases, your personal information may be given to third-party companies to whom Sony has consigned certain elements of such service. In this event, Sony will ensure that such third-party companies abide by the same strict guidelines with regard to the use, storage and disposal of your personal information.

* Corporation in charge of handling the personal information received in connection with this announcement is Sony Corporation.

* With regard to Sony's policy of handling the personal information, please refer to "Sony Group Privacy Policy"

* Please contact to the above Sony call center if you wish to inquire, modify, erase or suspend to use your personal information provided in connection with this announcement. (Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.)