SONY OVERSEAS MODELS


				Besides English, the Overseas Models product instructions also come in Chinese, Korean, German, French, Spanish, Portuguese and Russian. (Available languages depend on models)

After-sales service/The Overseas Models are covered by a common warranty in a wide range of countries / area.

Common warranty service is offered in 46 different
countries/areas.

When Japanese version electric appliances brake down in overseas,
you may face problems such as no repair parts available, long repair time, excessive repair fees, etc. However, you may never need to worry about them anymore if you purchase Sony Overseas Models.
Each of these models comes with an international guaranty service, allowing you to enjoy
the full benefit of free repair service within 1 year from the date of purchase
at Sony service stations or authorized distributors in 46 countries and regions such as Japan,
Europe, Americas, Asia, Africa, and Oceania mentioned on the warranty card.

	The available countries and areas of Overseas Model VAIO after-sales services are different from the ones of those other Sony Overseas Models products. Concerning the services for Overseas Model VAIO, please check here.
	Warranty service may not be provided for some products.
	Warranty service for Flat TV(LCD/Plasma)may not be provided in some countries and areas.

EUROPE	United Kingdom, Russia, Ukraine, Netherlands, Switzerland, Austria, Spain, Portugal, Germany, France, Belgium, Sweden, Denmark, Italy, Greece, Norway, Finland
NORTH AMERICA LATIN AMERICA	U.S.A., Canada, Panama, Chile, Venezuela, Puerto rico, Mexico
ASIA	Singapore, China, Taiwan, Japan, Hong Kong, Malaysia, Korea, Thailand, Philippines, Maldives, India, Indonesia
AFRICA	South Africa
OCEANIA	Australia, New Zealand, Fiji, Tahiti, New Caledonia
MIDDLE EAST	U.A.E., Qatar, Bahrain, Lebanon

(2*) :

Repairs performed at stations other than those listed on the Warranty Card will be charged.


		BELGIUM SONY BELGIUM Sony Benelux B.V. Rue de Woluwe-Saint-Etienne/ Sint-Stevens-Woluwestraat 55 1130 Bruxelles/Brussel Phone: 070 222 130 SWITZERLAND Sony Overseas SA Ruetistrasse 12 8952 Schlieren Phone: (0848) 80 8480 GERMANY DENMARK SPAIN SONY ESPANA S.A. Sabino de Arana, 42-44 08028 Barcelona Phone: 902 402 102 PORTUGAL AUSTRIA SONY AUSTRIA GmbH Laxenburger Strasse 254 1239 Wien Phone: (1) 61050 155 GREECE SONY HELLAS A.E.E. R. Fereou Street 44-46 and Mesogion Avenue 154 51 Neo Psychiko, Athens Phone: 210 67 82000 801 11 92000 FRANCE SONY FRANCE S.A. Service Relations Consommateurs 75831 Paris Cedex 17 Phone: 0892 350735		FINLAND SONY FINLAND Branch of Sony Nordic a/s Itsehallintotie 3 02600 Espoo Phone: (0207) 421 200 ITALY SONY ITALIA S.p.A. Via G. Galilei 40 20092 Cinisello Balsamo-Mi Phone: (02) 61838 500 NORWAY SONY NORWAY Branch of Sony Nordic a/s Nedre Kalbakkvei 88, 1081 Oslo Phone: (22) 81 28 00 THE NETHERLANDS SONY NEDERLAND Sony Benelux B.V. Schipholweg 275 1171 PK Badhoevedorp Phone: (020) 6581888 SWEDEN UNITED KINGDOM Sony United Kingdom Ltd Pipers Way, Thatcham Berks RG19 4LZ Phone: 0870 511 1999 RUSSIA Sony Overseas S.A Representative Office Timura Frunze str.24 119021 Moscow Russia Phone:095-2587669 UKRAINE Sony Overseas S.A Representative Office ul.Spasska 30 04070 Kiev Ukraine Phone: 044-4906311
		(Information Only-----Not a Repair Facility) For European countries and areas not listed above, please contact: The European Sony Customer Care Centre Sony Service Centre (Europe) N.V. Da Vincilaan 7-D1,1935 Zaventem Belgium


		U.S.A. SONY ELECTRONICS INC. To locate the service staion or dealer nearest you, or for service assistance or resolution of a service problem, or for product information or operation, call: Sony Customer Information Service Center Phone:1-800-222-7669 http://www.sony.com/support/ CANADA SONY OF CANADA LTD. Customer Information Center 115 Gordon Baker Road Toronto, ON M2H 3R6 Phone: 1-877-899-7669 http://www.sony.ca/


		MEXICO Customer Information center Phone:5002-9819 (From Mexico City) Phone:01-800-759-7669 (Toll free number from other cities) PUERTO RICO EXCEL ELECTRONICS Ave. Jesus T. Pinero #1009 Puerto Nuevo,Puerto Rico 00920 Phone:1-787-792-7669/ 781-9571/782-9951		PANAMA Via Transisimica Edf Sony,Panama,Rep de Panama Phone: 1-800-007-669 CHILE SONY CHILE LTDA. Ave. Presidente Kennedy No. 8017 Las Condes, Santiago Phone: 800 261 800 VENEZUELA SONY DE VENEZUELA S.A. Av Principal Colinas de Bello Monte Edf. Oficentro Colinas, PB Caracas Phone: 582-754-0943


		SOUTH AFRICA SONY SOUTH AFRICA (PTY) LTD. 179 15th Road,Randjiespark Midrand,Johannesburg South Africa P. O. Box 7674 Halfway House 1685 Phone: 27 11 690 3200


		AUSTRALIA SONY AUSTRALIA PTY. LTD. Consumer Service Division 33-39 Talavera Road North Ryde New South Wales 2113 Phone: 1300-13-7669 NEW ZEALAND SONY NEW ZEALAND LTD. Sony Service Centre 25 Nugent Street, Grafton Auckland, New Zealand Postal Address : PO Box 100045 North Shore Mail Centre Auckland, New Zealand Phone: 09-970-1200		FIJI Motibhai Group of Companies P.O.Box 9175 Nadi Airport Fiji Islands Phone: 679-6-722-477 TAHITI Total Video Service Center Zone Industrielle Fare Ute P. O. Box 20544 Papeete-Tahiti 98713-French Polynesia Phone: 689-50-87-87/50-89-00 NEW CALEDONIA Menard Pacifique 8, rue Jean Jaures BP 3899 98846 Noumea New Caledonia Phone: 687-27-62-23


		SINGAPORE SONY SINGAPORE A division company of Sony Electronics (S) Pte Ltd Sony Service Reception 435,Orchars Road, #04-01,Wisma Atria, Singapore 238877. Phone: 65 6473 6500 MALAYSIA SONY (MALAYSIA) SDN. BHD. No. 7 Tanjung Bandar Utama Jalan Bandar Utama 47800 Petaling Jaya Selangor Darul Ehsan, Malaysia Phone: 1-300-88-1233 CHINA Sony (China) Limited To locate the service station or dealer nearest you, or for service assistance or resolution of a service problem, or for product information or operation, call: Sony Customer Information Service Center Phone: 400 810 9000 HONG KONG HONG KONG MARKETING COMPANY A division of Sony Corporation of Hong Kong Ltd. CUSTOMER SERVICE CENTRE HEADQUARTERS Unit 9/F,Wai Fung Plaza, 664 Nathan Road, Mong Kok,Kowloon,Hong Kong Phone: 852 2833-5129 CUSTOMER SERVICE CENTRE 16/F, East Point Centre, 555 Hennessy Road, Causeway Bay, Hong Kong Phone: 852-2833-5129 KOREA SONY KOREA CORPORATION SONY SERVICE CENTER SEOUL 1F, Kaya Venture Bldg, 28-130, 2Ga Youngdeungpo-Dong, Youngdeungpo-Ku Seoul 150-900 Korea Phone: 02-3273-2000		PHILIPPINES Solid Electronics Corporation 1172 Edsa Balintawak, Quezon City, Philippines Phone:456-88-88 MALDIVES Reefside Electronic Service Center 25 Fareedhee magu, Maafannu, Male' 20-20, Republic of Maldives, Phone: 960-323450 INDIA Sony India Pvt. Ltd. Customer Contact Center A-31, Mohan Cooperative Industrial Estate, Mathura Road New Delhi-110044 Phone: (91) 11 6600-6600 THAILAND SONY THAI CO. LTD. 4th FL Kromadit Bldg 2126 New Petchburi Road Bang Kapi Huay Kwang, Bangkok 10310 Phone: 02 715-6100 TAIWAN SYNVISION TECHNOLOGY SERVICE CORP. No. 1, Lane 089, Sec 3, Chung Yang Road, Tu Cheng, Taipei 236, Taiwan Phone: 886-2-2267-0891 INDONESIA PT. Sony Indonesia JI. H.R. Rasana Said kav. B-6 1st･2nd floor, Jakarta 12910 Indonesia Phone: 62-215220333 http://www.sony.co.id/
		(Information Only-----Not a Repair Facility) For Asian, Oceanian, African, or Middle Eastern countries and areas not listed above, please contact: The Asian, Oceanian, African & Middle Eastern Customer Service Solutions Sony Electronics Asia Pacific Pre.Ltd. Customer Service Solutions 20 Tuas Ave 13 Singapore 638987

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JAPAN
Tokyo
SONY SERVICE STATION
AKIHABARA
3-1-2 Ueno Taito-ku,
Tokyo, 110-0005 Japan
Phone: 03-5818-0521
http://www.sony.co.jp/overseas/

Osaka
SONY SERVICE STATION
NIPPONBASHI
1-13-17 Nanbanaka,Naniwa-ku
Osaka-shi Osaka 556-0011 Japan
Phone: 06 6643-1501

Okinawa
SONY SERVICE STATION NAHA
4-17-15 Serikyaku,Urasoe-shi,
Okinawa 901-2122 Japan
Phone: 098 877-0323


		U.A.E. Jumbo Electronics Pvt. Ltd. Jumbo Electronics Co Ltd (LLC) P.O.Box: 3426, Plot No.B29, Al Ramool, Rashidiya, Dubai,U.A.E. Phone: 8004954 (U.A.E. toll free) Phone: (971)4 2851485 http://www.jumbocorp.com/ Qatar Modern Home Sony Service Center (Modern Home) AI-Diwan St. Cleopatra Travel Bldg. Ground Floor, P.O.Box 615 Doha Qatar Phone: (974)44418803 http://www.modernhome.com.qa/ modern/default.htm		Bahrain Ashraf's Sony Audio Video Service Center (Ashraf's) P.O.Box 62 Bldg.211, Road339 Block 321, Hora Old Place Road (Next to Mid-Way Supermarket), Manama Town Bahrain Phone: (973)7311173 http://www.ashrafsonline.com/ index/index.htm Lebanon Alliance Electronics SAL Alliance Electronics Service Center Sin El Fil, Jisr El Wati Bldg. Fattal (near Metropolitan Palace Hotel) P.O.Box 773, Beirut Lebanon Phone: (961)1512002 http://www.fattal.com.lb/electronics.php

Regions where overseas models can be used / The Overseas Models are adaptable to countries/area and regions around the world.

The Overseas Models are basically adaptable to
countries/areas and regions around the world.
Remember, however, that the following regions are
exceptions to this rule.

>> Color Television (multi-system compatible)
Argentina	Brazil	Paraguay	Uruguay	Laos	France
>> Video Deck
Argentina	Brazil	Paraguay	Uruguay	Laos	France
>> Radio
Countries using FM broadcasting frequency of 66-73MHz.

Global electricity and broadcasting standards / Can't be used if systems are different. Be aware of each region's electricity and broadcasting circumstances.

The circumstances surrounding world electricity is
more complicated than you expect.
You should know that power supply,
voltage and plug shape vary in different regions.
The same goes for television and video recorders. Each
region has its own system with respect to color displaying,
channel systems, sound outputs, etc.
So when you purchase electric appliances abroad,
it is important to note that the systems match
the circumstances there.

There are about 15 kinds of plugs in the world.
For example, we can find differences in the numbers of pins
inserted into sockets or the shape/design of the plugs.
Some have 2 pins, others have 3, and there are square types
and round types. Various types of plugs are used in
each country and region.

>>Most countries use different voltage from Japan.
The AC100V voltage is found only in the Japanese electric
environment. Other countries generally define the available
voltage within the 110 to 240 range.
So it may be very dangerous in other countries to use electric
appliances conforming to the Japanese environment, even if
you recognize that the plug shape is the same as the one used
in other regions.

>>Also sometimes it is very difficult to
obtain dry batteries.
Currently it is difficult to find some types of batteries (e.g. type 4)
abroad. But you can use any batteries as long as their size
and voltage match and you do not have to worry about
what they are made of.

>>Radios cannot be used if different kind
of radio waves are transmitted.
Four kinds of radio waves: longwave (LW), middlewave (MW;
corresponding to AM in Japan), shortwave (SW) and ultrashort (FM)
are used in the world. A minor wave in Japan is sometimes
the major one in other countries.

>>Even if the same kinds of waves are used
in a certain region, you cannot receive the wave
if the bandwidth is different. Bandwidths of the
radio wave depends on the countries.
For example, FM bandwidth range is from 76 MHz to 90 MHz in Japan,
but it is from 87.5 MHz to 108 MHz in the United States.
So Japanese radio covers only the range from 87.5 MHz to 90 MHz.
The same logic is applicable to the other waves.

>>You may not be able to receive pictures or sounds
if there is a difference in the broadcast method.
There are 14 kinds of broadcast styles.
Each broadcast type is identified with the alphabet characters
A to N according to the numbers of scanlines, intervals between
picture waves and sound waves, and modulation types.
If your television does not conform to the local broadcast style,
you cannot receive pictures and sounds.

>>You cannot enjoy colored pictures
if the color systems are different.
For televisions, there are 3 types of color systems: NTSC,
PAL and SECAM. To receive colored pictures, your device
must conform to the local color system.

>>You cannot receive the waves
if the channel frequency is different.
Channel style is categorized according to the frequency
allocated to each channel. For example, the frequency is
allocated to channel 4 is 171.25MHz in Japan. On the other hand,
67.25MHz is allocated to the same channel number in the
United States. You cannot watch the program on channel 4 in US
with your Japanese device.

>>Also the stereo broadcasting
system is different among the regions.
Currently there are 7 types in stereo broadcasting. If your TV
does not conform to the style there, you cannot receive the
sounds as stereo. Only a small number of regions offer
bilingual broadcasting.

>>You cannot play the video tape
if the color system is different.
For example, in the United States or Canada where
the same color system as Japan is applied, you can play
video tapes recorded in Japan. But it is not possible in
Europe due to a different color system.

>>You cannot use your video recorder
If the broadcast and channel systems are different.
Your video recorder must match the requirements
not only for the color system, but also for the broadcast and
channel systems. For example, you cannot use the video
recorders made for Japanese customers in the United States,
because the channel system is different (even though
US devices have a specification corresponding to Japanese
ones with respect to broadcast and color systems).

>>When displaying pictures via the RF terminal,
please pay attention to frequencies.
Please pay attention to the kind of RF signals if you want your
video recorder to output signals to TV via the RF terminal.
The signals used in Japan are channel 1 (91.25MHz) and
channel 2 (97.25MHz) , which are not applicable in the United States.
In Europe and other countries, the bandwidth for UHF channels
is used as a RF signal. But there are no problems if you use
video/sound terminals for the TV outputs.

>>The recording time of the same length video tapes
may be different due to the system difference.
You can use your raw tapes everywhere because
the same regulation is applied globally for raw video tapes.
But the recording time may vary depending on the color systems
of the video recorders. With respect to video software
on the market, the tapes may only be played on the devices
that have the same standards as the one you recorded with.

For further assistance, call: Navidial 0570-00-3311 Mobile phones & PHS: 03-5448-3311 charged as a local call from anywhere within Japan Lines open Monday through Friday:9:00am to 6:00pm;Saturday, Sunday and Holidays 9:00am to 5:00pm