SONY OVERSEAS MODELS

U.A.E.
Jumbo Electronics Co. Ltd.
Phone: 971-80058626
email: sony.service@jumbo.ae

QATAR
51 East
Phone: 974-4257844

BAHRAIN
Ashraf's
Phone: 973-7311173

LEBANON
Alliance Electronics Service Center
Phone: 961-1493493

For more information on Service
Network in the Middle East Region,
please email us at:
http://www.sony-mea.com/support


				Besides English, the Overseas Models product instructions also come in Chinese, Korean, German, French, Spanish, Portuguese and Russian. (Available languages depend on models)

After-sales service/The Overseas Models are covered by a common warranty in a wide range of countries / area.

Common warranty service is offered in 46 different
countries/areas.

When Japanese version electric appliances brake down in overseas,
you may face problems such as no repair parts available, long repair time, excessive repair fees, etc. However, you may never need to worry about them anymore if you purchase Sony Overseas Models.
Each of these models comes with an international guaranty service, allowing you to enjoy
the full benefit of free repair service within 1 year from the date of purchase
at Sony service stations or authorized distributors in 46 countries and regions such as Japan,
Europe, Americas, Asia, Africa, and Oceania mentioned on the warranty card.

	The available countries and areas of Overseas Model VAIO after-sales services are different from the ones of those other Sony Overseas Models products. Concerning the services for Overseas Model VAIO, please check here.
	Warranty service may not be provided for some products.
	Warranty service for Flat TV(LCD/Plasma)may not be provided in some countries and areas.

EUROPE	United Kingdom, Russia, Ukraine, Netherlands, Switzerland, Austria, Spain, Portugal, Germany, France, Belgium, Sweden, Denmark, Italy, Greece, Norway, Finland
NORTH AMERICA LATIN AMERICA	U.S.A., Canada, Panama, Chile, Venezuela, Puerto rico, Mexico
ASIA	Singapore, China, Taiwan, Japan, Hong Kong, Malaysia, Korea, Thailand, Philippines, Maldives, India, Indonesia
AFRICA	South Africa
OCEANIA	Australia, New Zealand, Fiji, Tahiti, New Caledonia
MIDDLE EAST	U.A.E., Qatar, Bahrain, Lebanon

(2*) :

Repairs performed at stations other than those listed on the Warranty Card will be charged.


		BELGIUM Sony Belgium Branch of Sony Benelux B.V. The Corporate Village Da Vincilaan 7 - D1, 1935 Zaventem Phone: 070 222 130 (0,30 EUR/Min) SWITZERLAND Sony Overseas SA Ruetistrasse 12 8952 Schlieren Phone: 0848 80 84 80 GERMANY Sony Deutschland GmbH Kemperplatz 1 10785 Berlin Phone: 0180 5252586 (0,14 EUR/Min) DENMARK Sony Denmark Branch of Sony Nordic a/s Industriparken 29 2750 Ballerup Phone: 4355 7000 SPAIN Sony España, S.A. Avda. Diagonal, 633 08028 Barcelona Phone: 902 402 102 PORTUGAL Sony Portugal Lda Edificio Rock One, Lote 4.62.01 Alameda dos Oceanos-Parque das Nações 1990 - 392 Moscavide Phone: 808 200 185 AUSTRIA Sony Austria GmbH Wienerbergstrasse 41 Europlaza, Gebaude F, 5. Stock 1120 Wien Phone: (1) 61050 155 GREECE Sony Hellas A.E.E. Vas. Sofias 1 15124 Marousi Phone: 210 67 82000 or 801 11 92000 FRANCE Sony France S.A. Service Relations Consommateurs 75831 Paris Cedex 17 Phone: 09.69.32.27.27		FINLAND Sony Suomi Branch of Sony Nordic a/s Itsehallintotie 3 02600 Espoo Phone: 0207 421 200 ITALY Sony Italia S.p.A. - Socio Unico Via G. Galilei 40 20092 Cinisello Balsamo-Mi Phone: 199151146 NORWAY Sony Norge Branch of Sony Nordic a/s Martin Lingesvei 17 1367 Snaroya Phone: (22) 81 28 00 THE NETHERLANDS Sony Nederland Branch of Sony Benelux B.V. Schipholweg 275 1171 PK Badhoevedorp Phone: (020) 6581888 SWEDEN Sony Sverige Branch of Sony Nordic a/s Bjornstigen 87 170 84 Solna Phone: (08) 58 54 50 00 UNITED KINGDOM Sony United Kingdom Ltd Jays Close, Viables Basingstoke Hants RG22 4SB Phone: 0844 8466 555 RUSSIA CJSC “Sony Electronics” Representative Office 6, Karamyshevsky proezd 123103 Moscow Phone: 8-800-200-7667 UKRAINE Sony Overseas S.A. Representative Office ul. Spasska 30 04070 Kiev Phonel: 8-800-307-6690
		(Information Only - Not a Repair Facility) For European countries not listed above, please contact: Sony Europe (Belgium) N.V. Customer Information Centre The Corporate Village Da Vincilaan 7 - D1 1935 Zaventem Belgium


		U.S.A. Sony Electronics INC. To locate the servicer or dealer nearest you, or for service assistance or resolution of a service problem, or for product information or operation, call: Sony Customer Information Service Center Phone:239-768-7676 http://www.sony.com/support/ CANADA Sony Of Canada Ltd. Customer Information Center 115 Gordon Baker Road, Toronto ON M2H 3R6 Phone: 1-877-899-7669 http://www.sony.ca


		MEXICO Sony Comercio de Mexico S.A. de C.V Customer Information Center Phone: 5002-9819 (From Mexico City) Phone: 01-800-759-7669 (Toll free number from other cities) http://www.sony.com.mx/ View Soporte Tecnico "Sony Service Shop" Email: amigo@am.sony.com PUERTO RICO Excel Electronics 419 Andalucia Ave. San Juan, Puerto Rico 00920 Phone: 787-792-SONY (7669) http://www.excelservice.com Customer Service: 1-800-601-SONY (7669)		PANAMA Sony Inter-American, S.A. Edificio Sony - Digital Via Transistmica P.O. Box 0816-00636 Panama 5, Rep of Panama Phone: 507-278-9800 Local 800-2050 / 800-7669 (free line in Panama region only) Fax: 507-278-9801 / 9802 / 9803 http://www.sony.com.pa CHILE Sony Chile Ltda. Ave. Presidente Kennedy No. 8017 Las Condes, Santiago Phone: 800 261 800/ (From Cellular: 02-7546333) http://www.sony.cl/corporate VENEZUELA Centro Tecnologico J3E Calle Humbolt, quinta Tiraudi, Urbanizaci Los Chaguaramos. Caracas, Venezuela Phone: 00-58-212-661-1861


		SOUTH AFRICA Sony South Africa (Pty) Ltd. Phone: 27-11-690-3555 http://www.sony.co.za


		AUSTRALIA Sony Australia Ltd. Local Toll-Free: 1300-13-SONY(7669) http://www.sony.com.au NEW ZEALAND Sony New Zealand Ltd. Local Toll-Free: 0800-SonyNZ (766969) http://www.sony.co.nz		FIJI Motibhai Group of Companies Motibhai Building 1 Industrial Rd Nadi Airport P.O.Box 9175 Fiji Islands Phone: 679-6-722-477 TAHITI Total Video Service Center Zone Industrielle Fare Ute P. O. Box 20544 Papeete-Tahiti 98713-French Polynesia Phone: 689-50-87-87/50-89-00 NEW CALEDONIA Menard Pacifique 8, rue Jean Jaures BP 3899 98846 Noumea New Caledonia Phone: 687-27-62-23


		SINGAPORE Sony Electronics (S) Pte. Ltd. Phone: 65-6544-8600 http://www.sony.com.sg MALAYSIA Sony (Malaysia) Sdn. Bhd. Local Toll-Free: 1300-88-1233 Phone: 603-2295-0200 http://www.sony.com.my CHINA Sony (China) Limited To locate the service station or dealer nearest you, or for service assistance or resolution of a service problem, or for product information or operation, call: Sony Customer Information Service Center Phone: 400 810 9000 HONG KONG Sony Corporation of Hong Kong Ltd. Phone: 852-2833-5129 http://www.sony.com.hk KOREA Sony Korea Corporation Phone: 822-3273-2000 http://www.sony.co.kr		PHILIPPINES Sony Philippines, Inc Phone: 632-878-7600 http://www.sony.com.ph MALDIVES Reefside Service Centre Keneree Magu,Ma.Maaravan Male 02-06 Republic of Maldives Phone: 960-3323450 INDIA Sony India Pvt. Ltd. Local Toll-Free: 1800-103-7799 Phone: 91-11-6600-6600 http://www.sony.co.in THAILAND Sony Thai Co. Ltd. Phone: 662-715-6100 http://www.sony.co.th TAIWAN Sony Taiwan Ltd. Phone: 886-2-7714-0021 http://service.sony.com.tw INDONESIA PT. Sony Indonesia Phone: 62-21-2994-8800 http://www.sony.co.id
		(Information Only - Not a Repair Facility) For Asian, Oceanian, African or Middle Eastern countries not listed, please email Us at: http://www.sony-asia.com/support

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JAPAN
To receive the warranty services, the defective product has be to delivered to dealers you purchased the product at or to the following Sony Service Stations.

TOKYO
Sony Service Station Akihabara
3-1-2 Ueno Taito-ku, Tokyo, 110-0005
Japan
Phone: 03-5818-0521
http://sony.jp/overseas/

OSAKA
Sony Service Station Nipponbashi
Namba Tsujimoto Nissei Building 1F
1-13-17 Nanbanaka, Naniwa-ku
Osaka-shi, Osaka, 556-0011 Japan
Phone: 06 6643-1501

OKINAWA
Sony Service Station Naha
4-17-15 Jicchaku, Urasoe-shi,
Okinawa 901-2122 Japan
Phone: 098 877-0323

Regions where overseas models can be used / The Overseas Models are adaptable to countries/area and regions around the world.

The Overseas Models are basically adaptable to
countries/areas and regions around the world.
Remember, however, that the following regions are
exceptions to this rule.

>> Color Television (multi-system compatible)
Argentina	Brazil	Paraguay	Uruguay	Laos	France
>> Video Deck
Argentina	Brazil	Paraguay	Uruguay	Laos	France
>> Radio
Countries using FM broadcasting frequency of 66-73MHz.

Global electricity and broadcasting standards / Can't be used if systems are different. Be aware of each region's electricity and broadcasting circumstances.

The circumstances surrounding world electricity is
more complicated than you expect.
You should know that power supply,
voltage and plug shape vary in different regions.
The same goes for television and video recorders. Each
region has its own system with respect to color displaying,
channel systems, sound outputs, etc.
So when you purchase electric appliances abroad,
it is important to note that the systems match
the circumstances there.

There are about 15 kinds of plugs in the world.
For example, we can find differences in the numbers of pins
inserted into sockets or the shape/design of the plugs.
Some have 2 pins, others have 3, and there are square types
and round types. Various types of plugs are used in
each country and region.

>>Most countries use different voltage from Japan.
The AC100V voltage is found only in the Japanese electric
environment. Other countries generally define the available
voltage within the 110 to 240 range.
So it may be very dangerous in other countries to use electric
appliances conforming to the Japanese environment, even if
you recognize that the plug shape is the same as the one used
in other regions.

>>Also sometimes it is very difficult to
obtain dry batteries.
Currently it is difficult to find some types of batteries (e.g. type 4)
abroad. But you can use any batteries as long as their size
and voltage match and you do not have to worry about
what they are made of.

>>Radios cannot be used if different kind
of radio waves are transmitted.
Four kinds of radio waves: longwave (LW), middlewave (MW;
corresponding to AM in Japan), shortwave (SW) and ultrashort (FM)
are used in the world. A minor wave in Japan is sometimes
the major one in other countries.

>>Even if the same kinds of waves are used
in a certain region, you cannot receive the wave
if the bandwidth is different. Bandwidths of the
radio wave depends on the countries.
For example, FM bandwidth range is from 76 MHz to 90 MHz in Japan,
but it is from 87.5 MHz to 108 MHz in the United States.
So Japanese radio covers only the range from 87.5 MHz to 90 MHz.
The same logic is applicable to the other waves.

>>You may not be able to receive pictures or sounds
if there is a difference in the broadcast method.
There are 14 kinds of broadcast styles.
Each broadcast type is identified with the alphabet characters
A to N according to the numbers of scanlines, intervals between
picture waves and sound waves, and modulation types.
If your television does not conform to the local broadcast style,
you cannot receive pictures and sounds.

>>You cannot enjoy colored pictures
if the color systems are different.
For televisions, there are 3 types of color systems: NTSC,
PAL and SECAM. To receive colored pictures, your device
must conform to the local color system.

>>You cannot receive the waves
if the channel frequency is different.
Channel style is categorized according to the frequency
allocated to each channel. For example, the frequency is
allocated to channel 4 is 171.25MHz in Japan. On the other hand,
67.25MHz is allocated to the same channel number in the
United States. You cannot watch the program on channel 4 in US
with your Japanese device.

>>Also the stereo broadcasting
system is different among the regions.
Currently there are 7 types in stereo broadcasting. If your TV
does not conform to the style there, you cannot receive the
sounds as stereo. Only a small number of regions offer
bilingual broadcasting.

>>You cannot play the video tape
if the color system is different.
For example, in the United States or Canada where
the same color system as Japan is applied, you can play
video tapes recorded in Japan. But it is not possible in
Europe due to a different color system.

>>You cannot use your video recorder
If the broadcast and channel systems are different.
Your video recorder must match the requirements
not only for the color system, but also for the broadcast and
channel systems. For example, you cannot use the video
recorders made for Japanese customers in the United States,
because the channel system is different (even though
US devices have a specification corresponding to Japanese
ones with respect to broadcast and color systems).

>>When displaying pictures via the RF terminal,
please pay attention to frequencies.
Please pay attention to the kind of RF signals if you want your
video recorder to output signals to TV via the RF terminal.
The signals used in Japan are channel 1 (91.25MHz) and
channel 2 (97.25MHz) , which are not applicable in the United States.
In Europe and other countries, the bandwidth for UHF channels
is used as a RF signal. But there are no problems if you use
video/sound terminals for the TV outputs.

>>The recording time of the same length video tapes
may be different due to the system difference.
You can use your raw tapes everywhere because
the same regulation is applied globally for raw video tapes.
But the recording time may vary depending on the color systems
of the video recorders. With respect to video software
on the market, the tapes may only be played on the devices
that have the same standards as the one you recorded with.

For further assistance, call: Navidial 0570-00-3311 Mobile phones & PHS: 03-5448-3311 charged as a local call from anywhere within Japan Lines open Monday through Friday:9:00am to 6:00pm;Saturday, Sunday and Holidays 9:00am to 5:00pm